Effective Date: September 2, 2023

At Mellow Mountain Massage ("we", "us", or "our"), accessible from https://mellowmountainmassage.com, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information.
 

1. Information We Collect

We collect the following types of personal information when you visit our website, schedule an appointment, or contact us:

• Personal Identification Information: Name, email address, phone number

• Health Information: Relevant health history or conditions necessary for massage therapy (collected via intake forms)

• Payment Information: Billing and payment details

• Technical Data: IP address, browser type, usage data collected via cookies
   

2. How We Collect Your Information

We collect information in the following ways:

• Through our contact and intake forms hosted by JotForm

• Through our online advertisements and interactions with Google Ads

• Directly from you when you call, email, or book services

• Automatically, through cookies and other tracking technologies
   

3. How We Use Your Information

We use your information to:

• Schedule and manage massage appointments

• Communicate with you regarding services or inquiries

• Personalize and improve our services

• Process payments securely

• Comply with applicable laws and health regulations

• Serve ads and measure the effectiveness of our marketing campaigns
   

4. Sharing of Information

We do not sell your personal information. We may share data with:

• Service providers (e.g., JotForm for form submissions, payment processors)

• Google Ads, for marketing and analytics

• Regulatory or legal authorities when required by law

All third-party services we use are expected to maintain the confidentiality and security of your data.
 

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Understand how users interact with our website

• Improve performance and user experience

• Support targeted advertising via Google Ads

You can control cookie preferences through your browser settings.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or loss. However, no online transmission or storage method is 100% secure.
 

7. Your Rights

Depending on your location, you may have rights under privacy laws such as the California Consumer Privacy Act (CCPA) or the General Data Protection Regulation (GDPR) if applicable. These may include:

• Access to your data

• Correction or deletion of your data

• Withdrawal of consent

• Objection to processing

To exercise these rights, contact us using the information below.
 

8. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect information from children.
 

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
 

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us:

Mellow Mountain Massage
Summit County, Utah
Email: mellowmountainmassage.ut@gmail.com
Phone: 435.268.1763